Our Mission

Our mission is to provide you with world-class medical and surgical services using state-of-the-art equipment in a safe, comfortable, and welcoming environment, where we pride ourselves on treating you as if you were family.

Patient Satisfaction Survey

Important Update: New Survey Process for Patient Feedback

Beginning January 2025, the Centers for Medicare & Medicaid Services (CMS) has implemented an important change in how patient experience is measured at all Ambulatory Surgery Centers (ASCs). As part of this national initiative, all ASCs are now required to use an independent, CMS-approved third-party vendor to administer the OAS CAHPS (Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems) survey.

This survey plays a critical role in helping ASCs like ours evaluate and improve the quality of care and services provided to patients.

What This Means for You

After receiving care at our surgery center, you may be contacted to complete a short survey about your experience. Surveys may be delivered through one of the following methods:

Email
Postal mail
Phone call

Participation is voluntary, but your feedback is incredibly valuable. Your honest responses help us:

Understand your experience as a patient
Identify opportunities to improve our care
Comply with national quality reporting standards

We want every patient to feel heard and respected—and this survey is one of the key ways we ensure that.

For more information about the survey process, visit the official CMS website at www.oascahps.org.